Flipkart Customer Care Number: Toll-Free Number: 18002089898
You can easily contact Flipkart’s customer support team using the numbers provided below, and they will assist you with any queries related to Flipkart. To get help from Flipkart’s helpline, please call the number or send an email to the address provided. You can also follow the steps below to get the help you need.
- Official Email ID: cs@flipkart.com
- Application Link: Flipkart Application
- Website Link: Flipkart Website
The Flipkart customer care support team always provides the best assistance to customers with any kind of issue related to their account. To contact Flipkart’s support team, use the details provided below. You can reach out via email, chat, or phone to get your query resolved.
Flipkart’s Customer Support Contact Details:
- Customer Care: 18002089898
- Toll-Free: 044-45614700 / 044-67415800
There are several ways to get support from the Flipkart customer support team. To connect with Flipkart’s support team, go through the below step-by-step process and get your query resolved.
Flipkart Main Menu IVR Options: 18002089898
Dial the 18002089898 toll-free number, and you will typically encounter an Automated Interactive Voice Response (IVR) menu for Flipkart’s customer care.
The toll-free number prompt presents the following steps:
Option 1: Language Selection
- Press 1 for Hindi.
- Press 2 for English.
- apart from this, other regional languages such as Kannada, Telugu, and Tamil can be promoted from 3 to 6.
Option 2: Primary Service Options
- Press 1: To track your current or recent orders.
- Press 2: For return- and refund-related queries.
- Press 3: To report an issue with Damaged or Missing items.
- Press 4: For Flipkart Plus, SuperCoins, or Gift Cards-related assistance.
- Press 5: To get support related to Payment or EMI-related queries.
- Press 9: To speak with a customer support executive.
Note: Sometimes, you may need to navigate through submenus to reach Flipkart’s support team.
How Can You Contact Flipkart’s Customer Care Team?
To contact Flipkart, you can call their customer helpline number. You can use the Flipkart app or visit the website to solve your query by following the steps below. You can also contact Flipkart directly by calling their toll-free numbers: 04445614700 or 04467415800, chatting with them via the app or website, or sending your query through email.
Following are the ways to connect with Flipkart’s customer support team.
1. Step One: For support via Flipkart’s telephone numbers, or to contact them directly by calling:
- Customer Care: 18002089898
- Toll-Free: 044-45614700 / 044-67415800
2. Step Two: WhatsApp Support on the below number; you can reach out to the support team on WhatsApp at +91 9880956318.
Step Three: For email support, contact them via email and send your query.
- General Queries: cs@flipkart.com
- Escalations: grievance.officer@flipkart.com
Step Four: Social support channels can be used If other support channels do not resolve your issue, you can raise queries or complaints via social sites.
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How Can I Get in Touch with Flipkart’s Customer Service Through the App?
Follow these steps to get in touch with Flipkart’s customer service team.
Step 1: Open the Flipkart App or website and sign in to your account.
Flipkart app or visit Flipkart.com
Step 2: Select your account section from your Flipkart account.
Step 3. Open Help Central:
On the app: Tap the ‘Account’ tab, then select ‘Help Central’.
On the website: Scroll down and click on ‘Help Central’.
Step 4. Select Your Issues:
Select the desired option, such as “orders”, “payments”, or “returns”.
Step 5. Use Chat Assistant.
- First, interact with the virtual assistant and follow the steps for quick solutions.
- Use the Chat Assistant: Tap on the ‘Contact Us’ button. You will first interact with a virtual assistant; if your issue remains unresolved, you can type “Speak to an agent” to be connected to a human representative.
- If necessary, you can request assistance from a human agent.
Step 6. Call Customer Support: dial 044-456-14700 or 044-674-15800 (toll-free) for direct assistance.
-
Request a Call Back: Instead of waiting on hold, you can often select the ‘Request a Call’ option to have a Flipkart agent call you within a few minutes.
On chat, you will see all your recent orders, where you can mention your concern in the recent order section and receive the assistance you need.
State-Wise Flipkart Customer Care Numbers:
Flipkart’s All-India Support Contacts –
Sr. No |
State |
Customer Care Contact Details |
|
1 |
Andhra Pradesh |
Toll Free – 044-45614700 / 044-67415800 / 18002089898 |
|
2 |
Arunachal Pradesh |
Toll Free – 044-45614700 / 044-67415800 / 18002089898 |
|
3 |
Assam |
Toll Free – 044-45614700 / 044-67415800 / 18002089898 |
|
4 |
Bihar |
Toll Free – 044-45614700 / 044-67415800 / 18002089898 |
|
5 |
Chhattisgarh |
Toll Free – 044-45614700 / 044-67415800 / 1800 208 9898 |
|
6 |
Goa |
Toll Free – 044-45614700 / 044-67415800 / 1800208 9898 |
|
7 |
Gujarat |
Toll Free – 044-45614700 / 044-67415800 / 1800 208 9898 |
|
8 |
Haryana |
Toll Free – 044-45614700 / 044-67415800 / 1800 208 9898 |
|
9 |
Himachal Pradesh |
Toll Free – 044-45614700 / 044-67415800 / 1800 208 9898 |
|
10 |
Jharkhand |
Toll Free – 044-45614700 / 044-67415800 / 1800 208 9898 |
|
11 |
Karnataka |
Toll Free – 044-45614700 / 044-67415800 / 1800 208 9898 |
|
12 |
Kerala |
Toll Free – 044-45614700 / 044-67415800 / 1800 208 9898 |
|
13 |
Madhya Pradesh |
Toll Free – 044-45614700 / 044-67415800 / 1800 208 9898 |
|
14 |
Maharashtra |
Toll Free – 044-45614700 / 044-67415800 / 1800 208 9898 |
|
15 |
Manipur |
Toll Free – 044-45614700 / 044-67415800 / 1800 208 9898 |
|
16 |
Meghalaya |
Toll Free – 044-45614700 / 044-67415800 / 1800 208 9898 |
|
17 |
Mizoram |
Toll Free – 044-45614700 / 044-67415800 / 1800 208 9898 |
|
18 |
Nagaland |
Toll Free – 044-45614700 / 044-67415800 / 1800 208 9898 |
|
19 |
Odisha |
Toll Free – 044-45614700 / 044-67415800 / 1800 208 9898 |
|
20 |
Punjab |
Toll Free – 044-45614700 / 044-67415800 / 1800 208 9898 |
|
21 |
Rajasthan |
Toll Free – 044-45614700 / 044-67415800 / 1800 208 9898 |
|
22 |
Sikkim |
Toll Free – 044-45614700 / 044-67415800 / 1800 208 9898 |
|
23 |
Tamil Nadu |
Toll Free – 044-45614700 / 044-67415800 / 1800 208 9898 |
|
24 |
Telangana |
Toll Free – 044-45614700 / 044-67415800 / 1800 208 9898 |
|
25 |
Tripura |
Toll Free – 044-45614700 / 044-67415800 / 1800 208 9898 |
|
26 |
Uttar Pradesh |
Toll Free – 044-45614700 / 044-67415800 / 1800 208 9898 |
|
27 |
Uttarakhand |
Toll Free – 044-45614700 / 044-67415800 / 1800 208 9898 |
|
28 |
West Bengal |
Toll Free – 044-45614700 / 044-67415800 / 1800 208 9898 |
|
29 |
Delhi |
Toll Free – 044-45614700 / 044-67415800 / 1800 208 9898 |
How to Contact Flipkart Seller Support?
To contact seller support, you can reach customer care support by clicking on the chat option if you have any questions about the seller.
Below is an option to chat with a member of the customer support team, who will assist you in connecting directly with the seller.
What is Flipkart’s Postal Address?
You can send your query to the following postal address:
Flipkart Internet Pvt. Ltd., Block B (Begonia), Ground Floor, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru East Taluk, Bengaluru District, Karnataka, India. PIN 560103
What Is the Process for Contacting Flipkart Regarding Brand-Related Issues?
For all brand-related enquiries, please click on the link to connect directly with Flipkart brands. If your query pertains to a particular brand featured on the Flipkart website, you may also contact customer care using the provided phone number or email address.
How to Activate Flipkart’s Blocked Account?
To reactivate your blocked account, follow the below steps:
- Step 1. At first, visit the link and follow the steps to fill out the form with your details, such as your phone number or email ID.
- Step 2. After attempting to reset the account’s password, click “Forget Password” and then provide your registered information.
- Step 3. Enter OTP: Type the OTP sent to your registered email or phone number.
- Step 4. Reset your password and “reactivate” your account.
There are other alternatives also available; you can follow the details below:
- Visit the help centre.
- Connect with them via the chat support system over the call, email, or chat.
- You can also reset your password by calling the official Flipkart support number. 04445614700
- You can also submit your query via email.
- General Queries: cs@flipkart.com
- Escalations: grievance.officer@flipkart.com
Flipkart Plus Customer Care Number:
The following are the support phone numbers for Flipkart Plus customers with respect to various enquiries.
- Customer Care: 1800 208 9898
- Toll-Free: 044-45614700 / 044-67415800
Here is the list of frequently asked questions:
1. What is the phone number for Flipkart’s customer service?
Toll-Free: 044-45614700 / 044-67415800, Customer Care: 01800 208 9898
2. Does Flipkart have different customer service numbers for each state?
No, Flipkart uses the same number for all states.
3. How to chat with Flipkart’s customer care team?
Launch the chat window and enter your question.
4. Can we call Flipkart 24/7?
You can contact them any time as per your preference.
5. Can I email Flipkart customer care support?
- Yes, for general queries, cs@flipkart.com.
- For escalations: grievance.officer@flipkart.com
Conclusion:
There are several ways to contact the Flipkart customer care team. However, the method of contact depends, specifically, on your query. For simple queries, contact them by phone or email; they will respond promptly and prioritise resolving your issues. If other methods fail to address your concerns, you can escalate queries related to your Flipkart account using social media platforms.